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| 5 Trends That Will Change CRM |
| I was recently asked to join a group of experts to contribute thoughts on trends driving the evolution of CRM over the next five years. I must say, that it's a group of individuals whom I not only respect, but also am lucky enough to know in the real world.
- Ray Wang, Principal Analyst & CEO at Constellation Research
- Brent Leary, Owner at CRM Essentials
- Esteban Kolsky, Principal & Founder at ThinkJar LLC
- Denis Pombriant, CEO at Beagle Research Group, LLC
- Paul Greenberg, Owner at The 56 Group, LLC
SoftwareAdvice's Lauren Carlson led the discussion under... |
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| Come To Atlanta To Get Down To Social Biz |
| I have the opportunity to go to a lot of CRM/Social events during the course of the year, most of which are held in cool places like San Francisco, Boston and Orlando. And while I love going to those places, I've always wanted to have one of those... |
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| SpringCM Upgrades Mobile Capabilities... |
| SpringCM provides a cloud based enterprise content management platform. It was founded in 2005 and I have covered it before (see SpringCM Goes Beyond Content Management). I recently spoke with Roger Bottum of SpringCM on... |
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| CRM Is Different Than An Accounting System |
| Successful CRM Requires an Organization to Know Their Own Best Practices
I often see organizations install a CRM system and expect it to have the same self-maintenance attributes as their other installed software, such as an accounting system. |
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